: 0731-4280117, 9039091717

: hr@systosplacements.com

Technical Support Engineer

Systos Placements

Job Description

Company Name
Systos Placements
Job Title
Technical Support Engineer
Job Discription
Qualification - Any graduate - BE(IT)/BCA/BSc/Msc (Or any science graduate
Experience -  Fresher 

providing support, including procedural documentation and relevant reports;
responding within agreed time limits to call-outs;
prioritizing and managing many open cases at one time; 
rapidly establishing a good working relationship with customers and other professionals.
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary

Industry Of Employer
IT Software
No. Of Vacancy
2
Role
Technical Support Engineer
Experience
Fresher to 6 month 
Job Type
Fulltime

Desired Candidate Profile

Education Qualification
B.Tech/B.E.

Company Profile

Company Name
Systos Placements

Job Posted At - 25 June 2016