1. Responsible for the guest satisfaction by understanding the need and
want of the guest closely and doing suggestive selling (understanding
the requirement) and giving personal touch in service. Taking guest
feedback is also an essential component of service.
for the proper co-ordination, unity and integrity among the staff, so
that they can work with team spirit & able to manage team
efficiently, involve, excite, train, audit & monitor them.
3. Focused in creating a good organization culture, uniting the team and creating healthy and conducive environment.
4. Positive attitude and approach .Good thinking ability and taking
initiative for guest satisfaction, for the upbringing of the staff and
5. Responsible of order taking & interacting with the guest& able to excite & create WOW factor of them.
6. Responsible for daily briefing & debriefing as per need, his
team& try to find the bottle neck of the problem& solve it by
involvement of staff.